There is a long beep when an error is detected, and the alarm name and code will display on the LCD screen.
Alarm 4 and Alarm 5 will stop the machine and the machine will not respond to any commands from the control panel or Drill Maker app. The issue needs to be fixed before you can use the machine.
For all other alarms, press START or PLAY to continue. You can still use the machine even though there are alarms (except Alarm 4, Alarm 5). The alarm will remain if the faulty still exists.
Alarm 8 and Alarm 9 will not stop the machine.Leave the machine powered off for 5 mins and then restart.
| Alarm Code | Alarm Description | Please Check |
| Alarm 1 | Top service wheel motor failed. |
Check if the top wheel is spinning freely. Check if the Motor T button on the control panel has popped out. A ball may have jammed the top service wheel. Clear any balls that have dropped inside the machine. |
| Alarm 2 | Bottom service wheel motor failed. |
Check if the bottom wheel is spinning freely. Check if the Motor B button on the control panel has popped out. A ball may have jammed the bottom service wheel. Clear any balls that have dropped inside the machine. |
| Alarm 3 | Both top and bottom service wheel motors have failed. |
Check cables that connect motors to control panel. Check if the bottom wheel is spinning freely. Check if the Motor T or Motor B buttons on the control panel have popped out. A ball may have jammed the bottom service wheel. Clear any balls that have dropped inside the machine. |
| Alarm 4 | Horizontal motor failed. |
Check sensor, cable or motor. Check if the centre oscillation bolt securing the bottom white plate is bent. We have seen some oscillation bolts get bent if the machine suffers a hard impact when getting transported in and out of cars. Please watch this video on how to straighten the oscillation bolt. Machine will not start until this issue is fixed. |
| Alarm 5 | Height motor failed |
For new machines - check transport strap on the front of the machine has been removed. Check sensor, cable or motor. Machine will not start until this issue is fixed. |
| Alarm 6 | Feeder motor current measured zero. Feeder driver failed, or sampling resistor open, or feeder motor failed. | |
| Alarm 7 | Feed sensor outputs always 0 or 1 ---- no transit.Maybe sensor failure, or sensor cable loose, or board part damage. | |
| Alarm 8 | HORZ step motor driver alert indicating either over temperature or over current | |
| Alarm 9 | HGHT step motor driver alert indicating either over temperature or over current | |
| Alarm 10 | WIFI module not ready. | |
| Ball Jam | One of the service motors has ball jam | Clear all balls from inside the machine |